Answers You Can Trust — Fast.
Straightforward answers
to the most asked questions about buying, borrowing, and protecting your home.

Start with one of our most-asked questions below.

Frequently Asked Questions
Find answers to common questions about our services.
First-Time Buyer FAQs
How much deposit do I need?
- Most lenders require at least 5–10%, but more can get you better rates.
Can I get a mortgage with bad credit?
- Yes, but you may need a specialist lender and could face higher interest rates.
How long does approval take?
- Mortgage approval can take anywhere from a few days to a few weeks, depending on your application.
What's the difference between fixed and tracker mortgages?
- Fixed mortgages have a set interest rate; tracker mortgages follow the Bank of England base rate.
Remortgage Help
When is the best time to remortgage?
- Usually when your current deal ends or if better rates are available.
Can I remortgage with bad credit?
- Yes, but options may be limited and interest rates could be higher.
What fees are involved in remortgaging?
- Common fees include valuation, legal, and early repayment charges.
How much can I borrow on a remortgage?
- It depends on your income, property value, and outstanding mortgage balance.
Buy-to-Let FAQs
Can I use rental income to qualify?
- Yes, lenders usually accept rental income to help meet affordability requirements.
What are the deposit requirements?
- Most buy-to-let mortgages require a deposit of at least 20–25%.
Is interest-only available?
- Yes, many buy-to-let loans offer an interest-only option to reduce monthly payments.
Investor Questions
Do I need life insurance for a mortgage?
- It's not required, but highly recommended to protect your home and loved ones.
What’s the difference between buildings and contents insurance?
- Buildings covers the structure; contents covers your belongings inside.
Is mortgage protection insurance worth it?
- It can be, especially if you're concerned about covering payments due to illness or job loss.